TIC Connect - Terms and Conditions of Use

Date last Amended: 30 April 2008

About this agreement

This Agreement sets out the terms and conditions on which Travel Indochina Pty Limited ACN 84 003 237 296 (referred to as "we" or "us") permits you and your organisation to access our Travel Illusions database ("Travel Illusions ") and, in conjunction with our Ticconnect program, to directly book with us. This Agreement, our Terms and Conditions, our Privacy Policy, and all of the documents referred to in those documents form our agreement with you.

At the time of your organisation's registration to use Ticconnect, the person seeking registration will have been requested to nominate itself as the primary user of Ticconnect (Primary User) and to nominate specified others as secondary users of Ticconnect ("Secondary Users"). This Agreement applies to your use of Ticconnect whether you are your organisation's Primary User or a Secondary User.

This Agreement begins when we notify the relevant Primary User that your organisation's application to access and use Ticconnect has been accepted and we provide the Primary User and the nominated Secondary Users (if any) with user names and passwords. We reserve the right to refuse any application to access and use Ticconnect, or to refuse access to same to a Primary User or a Secondary User from time to time even after an application has been accepted. If your organisation has already applied to access and use Ticconnect, this Agreement begins when the Primary User is provided with a copy of these terms and conditions (including online) and the Primary User next logs-in to Ticconnect. In either case, this Agreement continues until terminated by either us or the Primary User (on behalf of your organisation) in accordance with this Agreement. Each time you log-in to Ticconnect you confirm your acceptance of the terms and conditions of this Agreement including any amendments notified on or prior to that date (subject to the provisions regarding amendments below).

The Primary User represents and warrants to us that it is duly authorised by your organisation to enter into the Agreement and bind your organisation, and that it will be primarily responsible for all the activities of the Secondary Users in relation to their use of Ticconnect.

About Ticconnect

Ticconnect is an internet based application allowing your organisation to view information, quote, book and create documentation for Small Group Journeys, services and hotels. Airfares ex Australia can be quoted only not booked via Ticconnect. Ticconnect contains pages of unique product information and published material which is owned by us ("Ticconnect Confidential Information"). You acknowledge that we are the owner of the copyright in the Ticconnect's Confidential Information. Confidential Information and other information provided by third parties is made available to you usually without charge solely to assist your organisation to make purchase decisions about our range of products. Access to and use of the Ticconnect Confidential Information is restricted to the Primary User and the Secondary Users only. You agree that you will not allow third parties to access, use, transmit or resell the Ticconect Confidential Information nor will you do so other than as may be expressly permitted by this Agreement. You must not modify, copy, transmit, display, publish, license or create derivative works from the Ticconnect confidential Confidential Information.

About your password

Your password to access Ticconnect is unique and you must not pass it, or your user name or pasword, onto third parties. You must secure all this information and use it only to access Ticconnect. Your organisation is responsible for all use of Ticconnect, and all transactions entered into using Ticconnect, arising from use of the Primary User's or the nominated Secondary Users relevant account, user name or passwords whether or not your organisation authorised same.

If you suspect your password is known to third parties you must notify us immediately and request that your password be changed.

To ensure security, we recommend that you request us to change your password at least once each quarter.

What you must and must not do

You must not use Ticconnect for any activities which may breach any laws or regulations, infringe any party's rights, or breach any standards, content requirements or codes promulgated by any relevant authority. You must not use Ticconnect in any way which interferes with other users. You must follow our reasonable directions regarding the use of Ticconnect. Your organisation indemnifies us and will keep us indemnified from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected with the use of Ticconnect by the Primary User, its nominated Secondary Users or by any other person using the account name, log in and passwords of same. Neither you nor your organisation may novate, assign or otherwise transfer any of your rights and obligations under this Agreement to any third party.

When creating quotes, bookings and documentation using Ticconnect, you may have access to our intellectual property rights (including, without limitation, our copyright and trade mark materials). You acknowledge and agree that in doing so, we provide a license to you only to use those intellectual property rights in the form supplied by us, only for the purposes stated above and for no other purpose. You must not modify those intellectual property rights or otherwise use them for any other purpose.

You acknowledge that Ticconnect requires your browser to allow popups to be generated, displayed and functional. Without this Travel Indochina can not guarantee that your booking will be completed successfully or that the pricing generated is correct.

Payments

You acknowledge and agree that we require your organisation to agree to our Terms and Conditions (a copy of which is available from us or online) before we allow you to access and use Ticconnect.

The prices for Ticconnect products and services are constantly reviewed and may go up or down from time to time. You should check all prices and information relating to same before purchasing Ticconnect products or services. Items, including without limitation visa fees, overseas airport taxes, any government taxes or compulsory charges, may not be included in the prices quoted in relation to Ticconnect. Your organisation is responsible for paying all of these additional items and we may or may not include same in our invoices to your organisation.

What we may do

We may amend this Agreement at any time by posting the revised version of the Agreement on the Ticconnect website. The log-in page of the website sets out the date of the latest amendments to the Agreement.

If in our opinion the Primary User or any Secondary User breaches any terms and conditions of this Agreement, we may suspend or cancel the access to Ticconnect (and Travel Illusions as the case may be) of both the Primary User and all relevant Secondary Users without notice. Your organisation will remain liable for any transactions entered into notwithstanding suspension or cancellation of access to Ticconnect.

By queuing a booking to us for fulfilment, you agree to allow access to that booking information by our staff for the purpose of processing the ticket and retrieving at a later time to add ticket numbers if required.

About our liability

To the maximum extent permitted by law, we disclaim all liability to you and your organisation in relation to either Ticconnect or Travel Illusions, including without limitation for any technical errors, corruption of data, unauthorised access to personal data (if any), inaccuracies of information supplied by third parties or for failures due to circumstances beyond our control. Without limitation, to the extent permitted by law, we will not be liable to you, your organisation or a third party claiming through same for direct, indirect, consequential or incidental damages including but not limited to damages for negligence, lost profits or savings, or damages for disappointments.

All warranties which are not expressly included in these terms and conditions are excluded to the maximum extent permitted by law. Where we are liable to you or your organisation for implied warranties which may not be excluded, to the maximum extent permitted by law our liability will be limited to the resupply of the Ticconnect or Travel Illusions services.

Ticconnect is provided in good faith and is subject to amendment at any time without notice. You must make your own evaluation of the accuracy or completeness of any information, opinion, advice or other content available through Ticconnect or Travel Illusions.

Ending this agreement

We or the Primary User (on behalf of your organisation) may end this Agreement at any time by providing notice to the other party.

Without limiting any other provision of this Agreement, ending this Agreement for any reason does not affect the provisions of this Agreement relating to any indemnity or liability.

If the Primary User ends this Agreement, the right of your organisation, the Primary User and all nominated Secondary Users to receive the benefits of this Agreement will cease. Your organisation will remain liable in respect of any transactions you enter into before ending the Agreement.

General Provisions

You acknowledge that this Agreement is governed by the laws in force in New South Wales, Australia and you irrevocably submit to the non-exclusive jurisdiction of the Courts of New South Wales for determining any dispute concerning this Agreement.

Privacy Policy

You acknowledge and agree that you have read our privacy policy and accept its terms. Our privacy policy is available from online or on request from us by calling.